Legal, Privacy & Policies
This page explains the terms, privacy practices, and policies that govern use of our website and our services. By using this site or booking a consultation, you agree to these terms.
We keep this simple and readable. Expand the sections below.
Privacy Policy +
We collect limited information needed to communicate with you, deliver services, and operate this website. We do not sell your personal information.
- Information you provide: name, contact details, and any information you submit through forms, email, or scheduling.
- Website data: standard technical data (IP address, device/browser info) and cookies used for basic functionality and analytics (if enabled).
- Scheduling & payments: if you book or pay online, your information may be processed by third-party providers (e.g., scheduling and payment processors). We do not store full card numbers.
- How we use info: to respond to requests, perform services, manage scheduling/billing, improve operations, and protect against fraud/abuse.
- How we share info: only as needed to provide services (vendors/tools) or if required by law, court order, or legal process.
- Data security: we use reasonable safeguards. No method of storage or transmission is 100% secure.
- Your choices: you may request access, correction, or deletion of your info where applicable by emailing team@detroitknight.com.
Terms & Conditions of Use +
By using this website, you agree not to misuse it, interfere with its operation, or attempt unauthorized access. Content is provided “as-is” for general information.
- Eligibility: you represent that you are able to form a binding agreement.
- Scope confirmation: services are performed only after consultation and agreement on scope, timeline, and pricing.
- No guarantees: investigations and research depend on available information; outcomes cannot be guaranteed.
- Limitation of liability: to the maximum extent allowed by law, we are not liable for indirect, incidental, special, or consequential damages.
- Governing law / venue: Michigan law governs these terms, and venue is in Michigan courts (unless otherwise required).
- Updates: we may update these terms periodically; continued use means acceptance of updates.
Disclaimers (No Legal Advice / No Attorney-Client Relationship) +
Detroit Knight Investigations is a private investigation and investigative support service provider. We are not a law firm. Nothing on this website or during consultation should be treated as legal advice.
- No legal advice: we do not provide legal representation or legal advice.
- No attorney-client relationship: communicating with us does not create an attorney-client relationship.
- Client responsibility: you are responsible for decisions and actions taken based on any information we provide.
- Lawful methods only: we do not perform illegal surveillance, unlawful access, or prohibited activities.
Confidentiality & Sensitive Information +
We treat client intake information and investigation details as confidential and use reasonable efforts to protect it. However, confidentiality is not absolute.
- Need-to-know access: information is limited to what’s required to perform services.
- Legal exceptions: we may disclose information if required by law, court order, or legal process.
- Client-provided materials: you confirm you have the right to share information/documents you provide to us.
Fees, Consultation Credits, Cancellations & Refunds +
We use a consultation-first approach to define scope and confirm feasibility before work begins.
- Consultation fees: non-refundable. If you retain us for services, the fee is credited toward the agreed scope.
- Deposits / retainers: some matters may require a deposit or retainer depending on scope. Terms are confirmed before work begins.
- Refunds: unless required by law, fees for completed consultation time and completed work are not refundable.
- Cancellations / no-shows: if you cancel late or do not attend, the consultation fee remains non-refundable.
Licensing & Compliance +
Detroit Knight Investigations operates as a Licensed Private Investigator in the State of Michigan. We conduct services within applicable laws and professional boundaries.
- Scope boundaries: we confirm feasibility and lawful scope during consultation.
- Third-party tools: we may use lawful databases and service providers to support research and documentation.
Accessibility Statement +
We are committed to providing accessible content. If you experience difficulty accessing any part of this website, contact us at team@detroitknight.com and we will work with you to provide the information in an alternative format.
